Social Computing

From social informatics to social intelligence, PearlArc mature social computing practice delivers you value across the social media chain and enables 360o feedback across business functions.

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Social Computing

Social media and social networks provide increased connectivity and generate considerable information in a short span of time. Social computing helps organizations find relevant information more swiftly and make them more responsive and agile.

Now-a-days, social computing can be leveraged internally with wikis, blogs and corporate social networks to accelerate employee interaction as well as innovation and also can be employed externally to bolster visibility, connectedness and obtain real time feedback from customers and other stakeholders.

Use of social computing is paving the way for bottom up innovation for organization as against traditional top down innovation due to instantaneous information sharing potential between management and employees.

Organizations rely on PearlArc top notch capabilities to

Formulate a comprehensive and solid social strategy

Creating a solid social strategy requires ongoing commitment and adaptability. Regularly review and adjust your approach based on performance metrics, audience feedback, and evolving market trends to ensure your strategy remains effective and aligned with your business goals.

Optimizing your social computing efforts requires a continuous cycle of analysis, adjustment, and innovation. Keep a close eye on your analytics, engage with your audience authentically, and consistently refine your strategies to align with changing trends and audience preferences.

Redesigning and integrating existing applications with a cloud environment involves adapting your legacy applications to leverage the capabilities and benefits of cloud computing. This process enables you to take advantage of scalability, flexibility, and cost efficiency while modernizing your applications.

When evaluating options in social computing, it's essential to align your choices with your overall business goals, target audience preferences, and available resources. Regularly monitor your progress, gather feedback, and adapt your strategies based on insights and trends in the ever-evolving landscape of social media and technology.

When selecting technology for social computing, it's essential to align your choices with your overall strategy, budget, and the preferences of your target audience. Additionally, consider how these technologies integrate with each other and with your existing systems to create a cohesive and efficient social computing ecosystem.

When selecting social analytics software, consider factors such as the platforms you're active on, the level of insights you require, ease of use, budget, and integration capabilities with other tools you use for social media management and marketing. It's essential to choose a tool that aligns with your specific needs and helps you measure and improve your social computing efforts effectively.

Deriving business intelligence from social content requires a combination of technology, data analysis skills, and strategic thinking. By effectively analyzing and interpreting social data, you can gain a deeper understanding of your audience, industry trends, and market dynamics, ultimately driving informed business decisions and improved outcomes.

Whether you're training individuals for personal growth or teams for business success, a well-structured social computing training program can equip participants with the knowledge and skills they need to effectively navigate and leverage the power of social media platforms.

PearlArc social computing services help you

  • Adopt uniform and cutting edge social intelligence practices and methodologies
  • Rationalize services and costs across sales, marketing and customer services
  • Make sense of social conversations and use effective analytics model to monitor the pattern
  • Listen and act on customer sentiments, preferences, voices and comments
  • Undertake metrics driven marketing campaigns
  • Improve B2B and B2C connectedness
  • Expand market shares
  • Acquire ideas for research, development and innovation
  • Engage and interact with existing and prospective customers
  • Provide right information at the right time to drive business ahead
  • Promote customer advocacy
  • Acquire sharp competitive intelligence
  • Strengthen digital brand identity
Business Promotion
Recruitment and
talent acquisition
Personal Branding
Customer
Engagement

The PearlArc Advantage

Strengthen digital brand identity.


Make sense of social conversations and use effective analytics model to monitor the pattern.


Enhance brand loyalty.


Enhance organization reputation.


Acquire ideas for research, development and innovation.


Engage and interact with existing and prospective customers.


Enhance user adoption and value derived from technology.


Improve B2B and B2C connectedness.


Expand market shares and acquire sharp competitive intelligence.


Adopt uniform and cutting edge social intelligence practices and methodologies.


Listen and act on customer sentiments, preferences, voices and comments.


Elevate the level of customer service and support.


Rationalize services and costs across sales, marketing and customer services.


Help in effective knowledge management.


Provide right information at the right time to drive business ahead.


Undertake metrics driven marketing campaigns.


Implement data and workflow integration for collaborative and role based information delivery.


Promote customer advocacy.

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Cost-effective business solutions

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